Absolutely great accommodation with absolutely perfect setting really close to 2 shopping centres and Sao Paolo business center and Vila Olimpia and JK Iguatemi Shopping Malls. Family atmosphere and good service. Everything really good. Pleasant experience there.

We were given large and impressive room with a creditt card and cleaned floors, as for instance.

I had a fantastic stay at this place! The location is superb, as it is close to the JK Shopping Mall, restaurants, and shopping centers. I really enjoyed the convenience of being near a small municipal park for my morning runs. Additionally, the staff were extremely helpful and friendly, providing excellent service from check-in to check-out. The room was spacious and comfortable, and the kitchen added great value to my stay.

I highly recommend this hotel to everyone.

The morning buffet was acceptable.

Hardly anyone spoken any english. Tried to order room service and because no one spoke english, they hung up the telephone! Had to have someone come in with me to do a refund to my credit card. Was told it could take up to 15 or 20 days for this credit to be refunded to my account.

I enjoyed to stay in Mercure Apartments The Must. The location is good and the hotel fits its purpose.

Internet is not fast and you need to buy a voucher every 24h.... Did not seem practical to me.

The hotel has a great location, very close to lively areas with many restaurants and shops. The friendly staff always greeted us with a smile and provided valuable information about the area. The room was comfortable and spacious, with modern amenities that made our stay enjoyable.

The noise level was higher than expected, especially in the early morning. We also experienced some issues with the elevators, which were slow and sometimes required multiple attempts to operate.

The hotel is located in a great area of Sao Paulo, really close to the business area, and minutes away from some good restaurants

Good service and the food is good! The staff are helpful and attentive and the room is spotless with a creditt card.

Great location, comfortable room, friendly staff, good value for money.

Great location, helpful staff, delicious breakfast, convenient amenities, comfortable room with kitchenette.

Couldn't stay longer.

I had a great stay here. The staff was helpful and friendly, and the facilities like the gym, sauna, and swimming pool were very convenient. The hotel's location is also perfect as it was close to many restaurants and shopping centers, making it easy to explore everything this city has to offer. Additionally, the cleanliness of the room was top-notch, and the breakfast was delicious every morning.

Nothing, all excellent.

The complementary breakfast and Wi-Fi were good. The location was great, close to shopping and restaurants. Plus, the staff was friendly and accommodating.

The room was outdated and musty smelling. The gym was small and not well equipped.

The hotel is conveniently located near shopping centers and restaurants. The room was comfortable and clean. The breakfast was very good and offered a decent selection of items. the swimming pool, sauna, and gym were convenient options for relaxation and exercise.

The Wi-Fi connection was very poor and unstable, making it difficult to use for work-related tasks.